Spending Miles
 

Skywards is all about rewards. And if earning Skywards Miles is easy, then spending them is even easier.

You can redeem your Miles for reward flights and upgrades with Emirates, reward flights with our airline partners, tours and excursions with Arabian Adventures, hotel stays and much more.
  Emirates Flight Rewards- General Conditions
Emirates Flight Rewards - General Conditions
Flex Rewards Saver Rewards
Maximum Stay 12-Months. 3-Months
Stopovers Two stopovers permitted
[one outbound* plus one inbound]		 One stopover permitted
[either outbound or inbound]
Eligible Flights Valid on any Emirates flight, subject to availability [code share flights excluded]
Mixed Rewards Combinations are permitted [most restrictive rules apply to entire ticket, i.e. Saver Reward rules]
Open-Jaws Travel permitted to/from one city, returning to/from another city, within same Skywards zone only
Ticket Validity Journey must commence within 12-Months of ticket issuance
Children/Infant Discounts Children - Rewards at normal Skywards levels (Children earn Miles at normal level also). Infants - Rewards at 10% of normal Skywards levels (valid for Economy Class travel only)
* applicable for one-way Flex Rewards


Emirates Flight Rewards - Conditions & Fees
Flex Rewards Saver Rewards
Date changes Free USD 25^ per change, per person
Refunds before travel USD 50^ only within ticket and Miles validity USD 75^ only within ticket and Miles validity
Refunds after travel Not permitted
All other changes (within programme rules) USD 25^ per change, per person
Mixed Rewards most restrictive rules apply to entire ticket, i.e. Saver Reward fees & charges
^ fees waived for infants


General Flight Reward Rules
  1. Members must have sufficient Miles in their account to claim for a flight reward.
  2. Members may redeem a flight reward for themselves, or for anyone else they choose.
  3. All taxes , duties or other liablities, including airport or government taxes, are the responsibility of the member and must be paid prior to the issuance of the reward. Payments are only accepted via Cash or Credit Card.
  4. Members must ensure that they have the correct visas, travel documents and innoculations (including those for infants) to travel on a reward ticket.
  5. When requesting a reward via a service centre , members may be required to complete a Reward Authorization form and supply a copy of their passport.
  6. Reward tickets must be issued within 7 days from the date of booking. If departure date is within 7 days, immediate ticketing is required.
  7. Waitlisting is not allowed for reward travel.
  8. Rewards tickets cannot be used out of sequence.
  9. Reward tickets cannot be endorsed to a carrier other than that named on the ticket.
  10. All fees are non-refundable.


Upgrade Rewards
  1. Upgrade Rewards are offered only on Emirates flights(excluding code share flights).
  2. Upgrade rewards may be taken for a single flight, a one-way leg, or a complete return journey.
  3. Only a single cabin upgrade is permissible e.g. Economy to Business Class , or Business to First Class on Flights offering only Economy and First Class, a double upgrade between Economy and First is permissible.
  4. A member must hold a confirmed ticket prior to requesting a Miles upgrade.
  5. Upgrade reward requests must be made atleast 6 hours prior to departure.
  6. Upgrades requested beteen 24 hrs. and 6 hrs. before departure will not be eligible for chauffer drive nor special meal services.
  7. Upgrades rewards may be requested for the same flight, on same date, as the confirmed ticket held by the member. Any changes to the base ticket must be made first, before processing an Upgrade Reward.
  8. Upgrade Rewards are only permitted on e-tickets.
  9. Infants accompanied by an adult can be upgraded to higher cabin using Skywards Miles.
  10. No cancellation fees applicable for un-utilised upgrades. However, expired miles will not be re-instated.
  11. Instant upgrades can be requested by Gold & Silver members at check-in at the Airport and on board for Emirates flights only. Terms and conditions apply.


Partner Airline Rewards - General Conditions
General Conditions Please refer to individual airline partners


Partner Airline Rewards - Conditions & Fees
Date changes USD 25^ per change, per person
Refunds before travel USD 75^ only within ticket and Miles validity
Refunds after travel Not permitted
All other changes USD 25^ per change, per person
^ fees waived for infants


Upgrade Rewards
  1. On most partner reward tickets one stopover, plus point of turnaround is allowed. Request to please check at time of booking.
  2. Reward flights on partner airlines must be booked and ticketed at least seven days prior to departure. Once flights are ticketed, only date changes permitted.
  3. Rush award fess for booking of USD50 applies for partner rewards booked within 7days. USD75 applies for booking within 24Hrs.
  4. For cancellation of un-utilised non-airline partner rewards a fee of USD50 applies. However, expired miles are not re-instated. Please note the following rewards cannot be cancelled once the Miles have been redeemed; Raffle Rewards, Donation of Miles, Skywards Gift Vouchers and e-gate card request.
  5. Some airline and partner rewards cannot be redeemed more than six months in advance due to scheduling.
  6. Miles may be redeemed for Rewards at any time while they are valid, subject to availability and applicable conditions as set out by Service Partners.
  7. Leisure partners reward cancellations must be done 72 hours prior to confirmed booking date. Miles are not refundable for cancellations within 72 hours of confirmed booking date.
  8. All Fees are non-refundable.
  9. Reward rules may vary for our partners. Please check at the time of booking the reward.


To view specific terms and conditions for Raffle Rewards, please click here.

To view specific terms and conditions for Gift Vouchers, please click here.
   
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